motorcycles – Page 4

Motoring

Dear NTUC Income.

Mon, 29 Aug 2011

2 min read

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Last year, I wrote about how convenient your service was when it came to renewing my motorcycle insurance.

NOW LOOK AT THE MONSTER YOU HAVE BECOME:

AND ON YOUR WEBSITE:

What is – I don’t even – which hamster told you that customers are desirous of this heinous pigletry???

I don’t want to “call [my] agent or [your] 24-hour hotline” because I don’t need to talk to a human being to do this.

I just want to click a button and give you my money so that you can insure Le Poots and I – that is all.

Like what you see in this picture here, just in case you’ve forgotten what convenience and customer service is all about:

At the same time, it seems my premium has increased to $322.58. Why?

If you think this is an uneducated grouse, don’t worry – I know what the basic principles of insurance entail.

Nevertheless, my question centres on a logical Key Performance Indicator that all efficient insurers should adopt (or should have at least adopted), and that is: insurers must aim to maintain or reduce the year-on-year premiums that a customer has to pay.

But why can’t insurers meet that aim in Singapore?

Is it because of:

Bad practices and policies with regard to letting drivers and motor workshops inflate claim amounts?
No one wanting to take the lead by doing the morally correct thing and streamlining/shaking-up the claims process so that us consumers can benefit from ethical decisions?

I have no ready answers.

But if anything, ladies and gentlemen, this is yet another reason why we need honest and customer-oriented people in charge of the organisations and institutions in our country.

Motoring

Shiny, happy brackets.

Fri, 15 Apr 2011

1 min read

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Problem: Inconsiderate, selfish boors who park indiscriminately, thereby damaging Pooters (move your mouse cursor over the pictures for comments).

Solution (or part thereof): Seng Kwang Metal Industrial Co.

Had to get a custom made In-vehicle Unit (IU) bracket with a lifetime guarantee i.e. if it’s damaged, bring it back to the shop and they guys’ll do it up for free.

I paid $80; I’m not too sure if I got ripped off because I read some posts on the Singapore Bike Forum where the posters claim they paid $60 to $70 for their brackets. But those posts are 5 years old and I’m guessing the $10 increase is because of… inflation?

Anyway, if you’re a biker and you’re looking for custom-made brackets, call 6481 9580 and/or head down to:

568047

It’s a long and winding route to the top of the building, but just follow the signs and you’ll be fine.

Look for Gilbert (9785 9166) and/or William (9857 0033).

Oh-the-irony of the Day.

Tue, 22 Mar 2011

2 min read

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6.45pm. Pooting merrily back home. Maybe not so merrily, but still pooting, nevertheless.
I’m in the middle lane of a three-lane road.
Left lane is a bus lane that’s in operation so technically I’m in in the slow-moving vehicle lane.
Comfort cab in right-most lane drives recklessly – as usual – and opportunistically (or recklessly, perhaps) swerves into my lane.
Whatever for? I don’t know. There is no space to be had and I am occupying the lane.
Still. Comfort cab drives recklessly – as usual – and opportunistically (or recklessly, perhaps) swerves into my lane, nearly side-swiping me in the process.
Did I mention the Comfort cab was driving recklessly? I did? Well, the Comfort cab was rather reckless and it nearly side-swiped me.
Without warning, the Comfort cab recklessly swerves away from me, back into the right-most lane, from whence it recklessly came.
Wanted to be angry, but decided against it because I found the irony too… ironic.
The Comfort cab had on its bumper an advertising sticker from W!ld Rice’s Emily of Emerald Hill show which said: “DO YOU UNDERSTAND WHAT MADE ME WHAT I AM?”
I have appended a visual of what said taxi looks like for your kind perusal.

Comfort cab with a bumper sticker that reads "DO YOU UNDERSTAND WHAT MADE ME WHAT I AM?"

Laugh. Or at least pretend to like it.

Tag - motorcycles