Design and technology in the library


After quite a few years of not having visited a public library, I popped by one earlier today to borrow a book.

The process of finding the text was quite painless; the NLB catalogue told me the book was located at a certain shelf on a certain floor.

After picking out the book, I proceeded to the borrowing station.

Initially, I was quite miffed as there was only one terminal.

And it was being hogged by an aunty who wanted to borrow 2000 books, but didn’t know how to work the machine.

I sighed and resigned myself to a long wait – until I saw the sign in the picture above.

I duly downloaded the app, logged into my account and scanned the barcode on the inside cover of the book.

Voila! Book borrowed in less than a minute, and I was quickly on my way to my next destination.

Kudos to the National Library Board, Singapore, for its brilliant use of design and technology.

Stuff you must read today (Sat, 4 Mar 2017) – The Leadership and Management Edition

Nothing lasts forever

Last night’s gig by Guns N’ Roses marked the end of an era.

It was a great gig; the band was tight and everyone pulled out all stops to give their all.

Kudos to Slash, especially – he was holding the act together with his instrumental pieces.

However, Axl Rose’s singing was a stark reminder of how we are all mortal.

His vocals aren’t as good as they used to be – understandably so, because of age and a lifetime of various forms of abuse.

He demonstrated a much more limited vocal range and inconsistent singing quality e.g. songs like “Sweet Child Of Mine” were pitch perfect and performed to almost album-like quality, to the note.

On other songs it was especially apparent that he was masking the decreased ability to reach a certain pitch by slurring his words or taking tonal shortcuts.

I thought this mortality was most ironically epitomised during “November Rain”, when he sang the line “nothing lasts forever, even cold November rain” and “Knocking On Heaven’s Door”:

Mama take this badge from me
I can’t use it anymore
It’s getting dark too dark to see
Feels like I’m knockin’ on heaven’s door

The performance aside, I want to detail some of the experiences for posterity, and also, in case it’s good feedback for anyone who wants to organise a concert:

  1. The drive there was terrible.At one point, the jam along Changi Coast Road got so bad that people started getting out of their cars and running to the venue.

    The organisers have to recognise that the venue has serious transportation limitations.

    First, there are zero public transport options.

    Second, there is only one two-lane road going in:

    My sister and I were joking that LAMC Productions should’ve just should’ve organised a ferry service from Harbourfront to Changi Ferry Terminal.

    With the coastal hook, it would provide gig-goers an alternative mode of transport plus get commuters there in a quicker time and with a more scenic view.

    While stuck in the jam, I also had some time to think about whether we should’ve taken the shuttle bus.

    Because it wasn’t mandatory, taking the shuttle bus wouldn’t have helped.

    So there’s a need to give a larger incentive to get people to take the shuttle bus e.g. disallow parking at the venue, give discounts for early birds, etc.

  2. The gig management itself was terrible.
    • No one collected our tickets at the door, which made me feel like we shouldn’t have bought tickets.
    • For Pen B tickets holders, part of the view was blocked; the organisers had erected some kind of barrier, for reasons I know not.

      If you buy a more expensive VIP or Pen A ticket, you pay more to be closer to the action.

      If you buy a cheaper ticket, you do so with the cognisance that you will be farther from the stage – but your view shouldn’t be blocked.
    • At some point in the night, they closed the token top-up counters (we could only pay using a token, which we had to top-up using cash or credit).

      I had $10 left in my token and the money was non-refundable. So if there weren’t any items with which I could spend the $10, I would’ve been shorted.

      I’m not sure if they had announced beforehand that top-up counters would be closed.

      Even if they did, who would remember/who would want to take a break from music they wanted to listen to, just to top-up their tokens before the counter closed?
    • Last but not least, it seems they didn’t check the tickets.So at a later point in the night, we managed to get into Pen A because no one seemed to care.

      That was the saving grace of the night – but it also made me wonder if I should’ve bought tickets at all…

UPDATE: LAMC Productions’ Ross Knudson breaks down what went wrong at Guns N’ Roses’ show in Singapore.