(ST)²: Storytelling for Systems Thinkers (Run 2)

Poster of (ST)²: Storytelling for Systems Thinkers, a workshop for students from National University of Singapore Residential College 4.

Despite the recently-announced Covid-19 restrictions, the second run of (ST)²: Storytelling for Systems Thinkers was successfully completed.

A workshop on the art and science of crafting persuasive and convincing narratives, (ST)² was conducted once more for students from National University of Singapore Residential College 4.

Thanks to invaluable feedback from participants in the first run, this run was held over two days and covered three areas: Asking Good Questions, Listening for Good Answers and Telling Good Stories.

My thanks also go to the participants of Run 2 for their insights and adaptability as we discussed how best to shift the workshop online, while still meeting their learning needs effectively.

I’m looking forward to good stories – as well as stories for good – from them in due course!

Storytelling for Systems Thinkers

I had the pleasure and privilege of conducting a storytelling workshop for Residential College 4 last Friday (Feb 5, 2021) in NUS.

RC4 is one of four residential colleges in the university which offer a two-year residential programme, with the college’s focus being on systems thinking.

In the workshop, we looked at both the purpose and power of narrative in creating understanding of systems, as well as communicating that understanding clearly and effectively to stakeholders.

We also touched on interviewing and writing techniques as part of asking good questions in order to get good answers that clarify understanding.

It was a meaningful experience and, as always, a happy return to the alma mater.

Selling it for what people want it to be

I first fell in love with Cassandra back in 2006.

Then an intern with Pioneer magazine, I had been sent to report on the results of the previous year’s Chief of Defence Force Essay Competition.

It was pretty standard military fare, with ideas centred on whatever was the rage of that post-9/11 and Iraq II age. The first-placed essay, for example, was a paper on terrorism, while the bronze-medallist wrote about peacekeeping operations.

Cassandra by Evelyn De Morgan (1898)
Cassandra by Evelyn De Morgan (1898)

What caught my eye was the runner-up’s paper – “The Laments of Cassandra: Reflections on Warning Intelligence in the Information Eden”.

As an English Literature undergraduate with a keen interest in military affairs, I was impressed. Officers of that era were not particularly known for their knowledge of culture, especially when compared to their predecessors from colonial times.

The irony of the metatextual context amused me further; a paper on the pitfalls of ignoring prophecies coming in second, almost as though its prescience were itself being disregarded.

Mostly, I was intrigued by the Greek myth of Cassandra. How tragic, the Romantic in me thought. To be blessed with the gift of soothsaying, but to be cursed by never having anyone believe your predictions.

Nine years on, the story of Cassandra still fascinates me. I’ve started to wonder, though, if we should uncritically accept Cassandra’s fate for what it seems to be.

It began a couple of months back, when a contact expressed a view about the nature of communication and recipient receptivity.

In his words, if the recipient has already rejected what it is you have to offer, then:

If you keep selling it for what it is, of course people are going to say “No”.

So in the modern day, where we understand so much more about human psychology, design thinking and the nature of communication, can Cassandra complain if no one believes her, especially when she persists in peddling her prophecies in the same way?

It seems to me that Cassandra has two options:

  1. Carry on with tradition, and hope her recipients see the light one day; or
  2. Reframe what she is saying – instead of selling it for what it is, sell it for what people want it to be.

Perhaps more people will finally start listening to her then.